Monday, May 28, 2012

involuntary delay air canada international

Original routing Dub-LHR (1.5 hour transit)-YYZ-SFO. Business class. All seats, everything confirmed.

Checked in DUB issued boarding pass DUB-LHR, but nothing else would come out of machine, so I figured I would get it in LHR (although checkin for the entire trip).

When landed in LHR, went to the AC desk, they indicated they can't give me the other boarding passes as there wasn't enough time to get to gate (over 45 min!), and just wouldn't give it go me. They rerouted me after a 10 hour delay through LHR-YYC-SFO business class. Got a couple of meal coupons but it sucked with the 10 our delay in LHR lounge waiting for the next flight.

Am I entitled to any compensation here from AC?
Sounded very fishy since it wouldn't spit out my boarding cards as well as I had over 45 min to get to the gate in LHR.? Also the earlier flight LHR-YYZ had some problem so they couldn't put me on it.

Who do I contact and what is the best approach?

jacoby ellsbury lionel richie morosini death kenny rogers avatar the last airbender david wright cory booker

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